The life sciences industry is under-going a major transformation here in the US with the rapidly evolving value-centric payer models, personalized healthcare, telemedicine technology advances, increasing federal regulatory requirements, and the rise of empowered healthcare consumer.
ProCustomerX helps pharmaceutical, biotechnology, and medical devices companies in leveraging the Hybris B2B platform to build a better customer experience – whomever that customer might be in your sales cycle.
Over the course of our eCommerce journey, ProCustomerX has undertaken a strategic alignment for a global eCommerce solution by defining and designing a new Hybris B2B solution that builds upon the existing Hybris platform with industry accelerators for pharma and medical device companies.
Leverage data analytics to deliver personalized JIT product replenishment.
Synchronize demand and supply in real time, and track and trace product logistics.
Improve product order accuracy and invoicing.
Automate physician sample ordering and FDA compliance of samples.
Communicate consistently across sales channels and stakeholder segments.
ProCustomerX has developed and delivered solutions that turn retailer data (such as point-of-sale, supply chain, merchandiser feedback and Electronic Product Code (EPC) data) into a plan of action to produce tangible results on store shelves. From email campaigns, phone and postal lists to real-time marketing and lead delivery, ProCustomerX has the tools to deliver the retail results you need.
The ProCustomerX Location Based Services (LBS) platform has witnessed the designing and development of various retail applications for clients across the world. The ProCustomerX LBS platform is built to provide solutions that are suitable for today's needs by providing cost and time saving retail mobility solutions.
Our expertise helps plan and optimize the merchandising process covering areas including Merchandise Listing, Assortment Optimization, Pricing, Promotions, Bonus Buys Management, Pre-pack/Cross Dock Management, Space-Shelf-Capacity management, etc.
Processes to improve store process and effectiveness including Sales Audit, Cash Management, Inventory Accounting, POS Data Management (POSDM), Store Orders, New Store Opening and more.
Merchandise Analytics, Sales and Margin Planning, Inventory Planning, Open-To-Buy planning, Long Term Forecasting. Assortment Analytics, Store Grouping, KPI planning, Style, Color & Prepack planning, Space-Shelf-Capacity Planning, Assortment Optimization, etc.
Help architect and implement unified customer experience leveraging SAP and complementing technologies to help achieve Omni Channel experience.
We help improve quality of decision making by providing Retail Analytics in the following areas and beyond:
Store Analytics
Cashier Analytics.
Merchandise Analytics.
Real-Time Reporting (HANA).
