Solution Consulting (SaaS)
Intro: ProCustomerX takes a pragmatic view to digital strategy across B2C and B2B commerce. Our solution consulting team combines extensive experience within retail operations with expert knowledge of the digital landscape to assess your current operations, identify gaps and opportunities, and make recommendations across technology, marketing, and merchandising. With expertise across a wide set of verticals (fashion/apparel, home/lifestyle, sporting goods, hard goods/furniture, health and beauty, electronics, consumer goods, manufacturing), we believe we’ll develop a strategy that helps you achieve your ideal state across all aspects of your business.
Customer Experience Design
Intro: We design experiences that place your customers and buyers at the core, and together, we will engage them in unprecedented ways.
Today’s consumers and buyers have a new set of expectations wanting rich, tailored experiences that speak to their unique preferential demands. Our business is about understanding your customer. We focus on their motivations. We carefully consider the entire customer journey — every click, every task, every moment on your site. We establish an informed design process and we mindfully craft each element to your brand.
Intro: With hundreds of successful launches, our commerce implementation team will ensure that your site is built right the first time, and that you’re fully leveraging the capabilities of the commerce platform.
Our implementation team leverages field-tested processes to architect, develop, and launch digital commerce storefronts and extended implementations across unified commerce. Capabilities include systems integration, application development, platform integration, architecture planning, performance analysis, and tuning.
Intro: Our uniﬁed commerce solution harmonizes information across systems and touch points. ProCustomerX can help you craft a plan that considers the people, the processes, KPIs, and technology to implement a successful uniﬁed commerce strategy.