Hybris Optimized Hosting
Our Hybris Optimized Hosting ensures your Hybris web store delivers superior performance and reliability on private or public clouds like AWS and GCP. Hybris Application Managed Services offers expertise and support for your platform anywhere in the world.
Our talented team has invaluable experience in handling large Multi-DC Site Operations and Monitoring. From our experience we understand infrastructure monitoring needs better and can design customized dashboards or solutions to monitor complete infrastructure as per customer requirements.
eProSoft provides 24*7 Operations & Monitoring at multiple levels:
24/7 Online Ticketing System
Our 24/7 Ticketing System service lets you track various consumer issues, underline and resolve pain areas of consumers, respond to their needs and also lets you process feedback. Let HappyFox make your retail operations completely hassle-free and seamless.
On-call duty IT service: 24/7 service
Optimization & Innovation
We provide maintenance services as part of our Annual Maintenance contract. Under this contract we provide level based product maintenance support and an Annual Technical support through which we release all version updates to our customers. The Services are offered in three levels.
Level 1 - Platinum Service
Level 2 - Gold
Level 3 - Silver
We deliver requisite IT Services using our innovative and optimal HYBRID (On Site, Near Shore/ Off Site and Off Shore) Delivery model that will deliver the scoped IT services for clients at dramatically lower cost, yet maintaining the desired SLA's. Our Integrated Centralized service help desk will become the single point of contact for issues. All issues will be addressed within the SLAs which would be agreed up on the due diligence phase of the project along with clear service catalog, categories and priority.
“Your one-stop partner for SAP Commerce Cloud Migration”
If your organization is looking for a partner, who can seamlessly and cost effectively migrate your enterprise online Hybris store from SAP data center or Amazon Web Services into Azure based SAP Commerce Cloud, don’t look further.
Introducing ProCustomerX Migration is powered by eProSoft, a SAP services partner, which will super-charge and accelerate your existing Hybris platform to the new SAP Commerce Cloud.
ProCustoerX delivers an integrated 360-degree cloudification approach that combines business, platform and application migration into Cloud. Migration is an art of looking for things that can go wrong and mitigate to have minimal or zero business impact (especially around peak shopping season).
We offer following key ingredients to make your migration, a painless journey with our partnership:
Our SAP Commerce Cloud Migration Services
Why ProCustomerX and eProSoft ?
We provide end-to-end capabilities that help enterprises with agility and speed to migrate to Cloud and raise the bottom line exponentially. We deliver value to our customers much beyond technical or application migrations.
We guide you to address the most business-critical aspects of application migration:
The time is NOW! Plan your SAP move to the NEW Azure based SAP Commerce Cloud with eProSoft’s ProCustomerX